Team Manager Development Center

Since 1990, organizations around the world have used the Team Manager Development Center to provide their employees with individualized, objective assessments and development counseling in 12 critical leadership competencies. This highly interactive, simulation-based program allows participants to live the life of a Team Manager over a 2.5 day period as two highly skilled coaches observe their performance and provide feedback on their specific areas of strength and their developmental needs.

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TMDC Critical Leadership Competencies

Operational Competencies

Performance Standards

Coaching & Training

Priority-setting & Organization

Problem-solving & Decision-making

Interactive Competencies

Facilitation

Communication

Conflict Resolution

Delegation

Personal Competencies

Energy & Enthusiasm

Initiative

Flexibility & Adaptability

Situational Sensitivity

Program Objectives

· To learn the expectations and standards for the role of the "Team Manager".

· To participate in simulation-based learning activities such as group meetings, one-on-one interactions, in-basket assignments, interruptions, and role playing.

· To personally reflect and analyze own strengths and areas for development with the facilitation of a personal coach.

· To receive objective, third-party feedback of leadership abilities based on 12 Competencies.

· To create individual development plans focusing on strengths and areas needing development and tied to back-home work requirements.

· To receive a written feedback report and a "Tips and Techniques" booklet.

· To participate in a follow-up conference with participant, manager & TMDC coach.

TMDC Format

The intensive 3-day program includes two days in a full simulation of a fictitious, but realistic organization. Six participants function as Team Managers within that setting and are given extensive information about the business, its product, the layout, technology, organization, pay system and job structuring. Participants proceed through a series of planned and unexpected events such as:

· Balancing administrative tasks with on-line crises or interruptions

· Participating in and leading meetings

· Preparing and delivering performance feedback

· Coping with challenges of "real" team members

· Analyzing and reflecting on own performance as team manager

At the end of Day 1, participants received feedback from the NEO™ five factor personality inventory that they completed prior to coming to the TMDC. This report gives the participants some insight into personal behavior that will help them to be successful in their work.

The second and third days begin with individualized feedback and coaching on participants' performance on the previous day. Participants also reflect on their own performance and this self-assessment is incorporated into the discussion with the coach.

On the third day, the TMDC coaches guide each participant in writing an individual and specific Plan of Development based on the areas identified during the Center as needing development. A written Leadership Profile and Plan of Development is prepared and mailed to the participant within a week following conclusion of the program. Then, several weeks later, a follow-up session is held among the participant, his or her manager, and the TMDC Coach.

Additional Details

· Designed for new and current team managers, candidates for management positions, and traditional supervisors who are making the transition into team management.

· 2 TMDC trained coaches complement groups of 6 participants.

· Public sessions regularly scheduled in Charleston, South Carolina.

· Corporate-specific sessions at your choice of location (if sending 6 participants). These TMDC programs can be modified to your site situations and needs.

· The TMDC is selectively available for licensing

Read comments about the TMDC

Research findings from the TMDC

TMDC schedule (programs in Charleston, SC)

February 7 - 9, 2011

April 4 - 6, 2011

E. C. Davis & Associates LLC

Team Manager Development Center

TMDC schedule (programs in Charleston, SC)